What do they do?
Texas Workforce Commission
Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas. TWC strengthens the Texas economy by providing the workforce development component of the Governor’s economic development strategy. Texas boasts an incredibly skilled workforce ready to attract enterprise to the Lone Star State. By focusing on the needs of employers, TWC gives Texas the competitive edge necessary to draw business here.
Our mission is to promote and support a workforce system that creates value and offers employers, individuals, and communities the opportunity to achieve and sustain economic prosperity. Our TWC Mission, Vision and Philosophy give more information about our goals and core beliefs.
The Commission is the governing body of the Texas Workforce Commission, comprised of three commissioners appointed by the Governor, one each representing employers, labor and the public.
The agency is presided over by the Commission and administered by the Executive Director to operate an integrated workforce development system and administer the unemployment benefits program in Texas.
TWC is part of Texas Workforce Solutions, a local and statewide network comprised of the agency, 28 workforce development boards, and their contracted service providers and community partners. This network gives customers local access to workforce solutions and statewide services at numerous Workforce Solutions offices. TWC provides unemployment benefits services through five Tele-Centers and administers unemployment tax through numerous local tax offices.
The major functions of TWC include developing the workforce, providing support services including child care for targeted populations participating in workforce training and adult education and literacy services, providing services for people with disabilities to obtain training and employment, and administering the unemployment benefits and tax programs. TWC also provides information and analysis on shifts in occupations and industries within the state and seeks to reduce discrimination in employment and housing through education and enforcement of state and federal laws.
Workforce development includes the oversight and support of an employer-driven, integrated system that consolidates employment, job training and work-related services including the regulation of career schools.
The unemployment benefits program, funded through employer taxes, provides temporary income to workers who have lost their jobs through no fault of their own. TWC collects unemployment taxes from liable employers and pays unemployment benefits to qualified claimants. TWC has a formal appeal procedure to address claim issues and employer tax liability, contribution or reimbursement disputes.
For employers, we offer recruiting, training and retraining, outplacement services, assistance recruiting and retaining qualified employees with disabilities, and valuable information on employment law and labor market trends and statistics.
For job seekers, we offer career development information, job-search resources, training programs and, as appropriate, unemployment benefits. While targeted populations receive intensive assistance to overcome barriers to employment, all Texans can benefit from the services offered by the partners of Texas Workforce Solutions.
Use our Programs & Services menu to find more detailed information about the programs and services TWC provides.
Most of the TWC budget is funded through federal sources. TWC provides grants, through allocation formulas, to workforce development boards that plan and administer Workforce Innovation and Opportunity Act (WIOA), (TANF) Choices, Employment Services, Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), child care and other workforce and support services.
Employer-paid state unemployment taxes and reimbursements pay for state unemployment benefits. The U.S. Department of Labor allocates funds from the Federal Unemployment Tax (FUTA) to the states to pay for administrative and operational costs.
TWC‘s Ethics Policy is a statement of the key values of our organization. The policy affirms that ethics are central to our mission and provides a broad framework to guide our employees in dealing with ethical dilemmas in the workplace. The policy articulates those principles to which we are morally bound in our relationship with our customers:
- We believe in respect for the individual and the development of human potential;
- We believe all persons are entitled to be treated with respect, compassion and dignity;
- We believe in employment without bias and advancement through excellence;
- We believe in openness and honesty in dealing with the general public and the people that we serve;
- We believe in striving for excellence in government by providing the highest quality service;
- We believe in conducting ourselves in a way that will avoid even the appearance of favoritism, undue influence or impropriety, so as to preserve public confidence;
- We believe in performing our duties without favor or prejudice and in a manner that merits the confidence and trust of the public.